STORE POLICY
EBS DOES NOT OFFER EXCHANGES, RETURNS OR REFUNDS OF ANY KIND ON ANY ITEMS OFFERED FOR SALE IN OUR STORES OR ONLINE, THEREFORE ALL SALES ARE FINAL! THIS INCLUDES WIGS, CLIP-ON EXTENSIONS, PONYTAILS AND LEGGINGS. THESE PRODUCTS /MERCHANDISE ARE CATEGORIZED AS HYGIENIC AND CAN NOT BE RETURNED FOR THE SAFETY AND HEALTH OF OUR CUSTOMERS AND OUR STAFF, NO EXEPTIONS
*EBS IS NOT RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR WIGS, CLIP-ON EXTENSIONS OR PONYTAILS DUE TO BLEACHING, PERMING, DYING, STYLING AND/OR CUSTOMIZING BY ANY INDIVIDUAL OR PROFESSIONAL.
WHY NO RETURN, NO EXCHANGES AND NO REFUNDS?- YOU MIGHT ASK?
Because you do not want to wear or purchase merchandise someone else has worn, even if its just once. This way we can ensure you that every wig, clip-on extension and ponytail you have purchased from us has not be tampered with or been on anyone else's head.
IN-STORE PURCHASERS
In order to minimize the guess work we offer in-store try-ons
SIZES
All wigs are ONE SIZE fits all with the exception of a few that will be marked throughout our stores and website
SHIPPING
We can ship to virtually any address within the United States and Puerto Rico. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
ORDERS ARE SHIPPED VIA USPS
HANDLING TIME: 1-2 DAYS
DELIVERY TIME: 3-5 BUSINESS DAYS