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Refund policy
Return Policy
Final Sale Items
All wigs, ponytails, and bundles are final sale. We do not accept returns or exchanges on these items.
7-Day Return Policy (Eligible Items Only)
We offer a 7-day return policy on eligible items. This means you have 7 days from the date you receive your order to request a return.
Damages & Order Issues
Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can review the issue and make it right.
Contact Us
If you have any questions or concerns, please email us at ebs413@icloud.com.